Qenot

Terms of Service

Our Terms of Service were last updated on October 10, 2026 (version 2026-10-07).

These terms govern your use of Qenot at qenot.com and in the Qenot app. By creating an account or using Qenot, you agree to them. If you don't agree, please don't use Qenot.

1. Using Qenot

You upload your own study material: notes, slides, PDFs, past exams, links. Qenot turns it into study material, lets you take past exams on the clock, grades your answers (typed or handwritten) against a rubric, answers questions about your material, and can write research reports from web sources.

Use it for your own study. Do not attempt to bypass limits, resell access, scrape the service, probe or disrupt it, or use it to build a competing product. We may apply rate limits to protect the service.

2. AI-generated output is guidance, not an official grade

Grades, feedback, study material and research reports are produced by AI and may be wrong. A grade from Qenot is indicative: a study aid, not an official assessment. It carries no academic weight and does not predict what your instructor or examiner will award. Always check important facts against your own source material and your institution's guidance.

Research reports are written by AI from public web pages it searched and read. They cite their sources, and they can still misread or leave something out. Check anything important against the sources before relying on it.

You are responsible for how you use the output. Do not submit AI-generated text as your own work where your institution forbids it. That is academic misconduct, and it is your responsibility, not ours.

3. Your account

  • You must give an accurate email address and keep your login secure.
  • One account per person. Do not share it.
  • You must be 16 or older, and old enough to enter a contract where you live. Qenot is not for younger students.
  • Use a permanent email address. Temporary inboxes can sign up but can't upload or generate.
  • You can delete your account at any time from your settings.

4. Payment and refunds

  • The Free plan needs no card and has no time limit. Paid plans have no free trial; the Free plan is how you try Qenot.
  • A paid plan is charged when you subscribe, then billed in advance, monthly or yearly, as you chose.
  • Paid plans renew automatically until cancelled.
  • Cancel any time from your billing settings. Cancellation stops the next renewal; your access continues until the end of the period you have already paid for.
  • Listed prices include any applicable sales tax or VAT. The amount shown on the pricing page is the amount charged, whatever country you are in. Dodo Payments calculates, collects and remits that tax as the seller of record.
  • Prices may change. We will give you at least 30 days' notice before a change affects your renewal.
  • Refunds are covered by our refund policy.

Payments are processed by Dodo Payments, who acts as the merchant of record and is the seller for your transaction. Their terms apply to the payment itself.

Usage limits. Every plan has a usage allowance that everything you do draws on: grading, study material, chat, teach-back and, on paid plans, research. It is shown in the app as a percentage with the date it refills: the free plan's allowance refills at the start of each calendar month, and a paid plan's refills each month on the day of the month you are billed. Unused allowance does not carry over. Plans also differ in how many topics and projects you can create, how much material you can store and the largest file you can upload, as shown on the pricing page. Research is not included in the free plan. An action that has started is allowed to finish even if it takes you slightly past a limit.

Moving to the free plan. Everything you made stays available to read and export. Topics and projects beyond your five active ones are read-only (you choose which five, and can change them at any time). If your account stays over the free storage limit, read-only topics untouched for six months have their search index removed after a 30-day email notice. Nothing you made is deleted, and search returns when the topic is made active again or you upgrade.

Regional plans. Some plans are offered only in certain countries, at a price for that country. A regional plan is only for people living where it's offered. We show them based on where you are when you visit, and the checkout is in that country. If a regional plan is used from somewhere it isn't offered, we may move it to the matching standard plan at its next renewal, after telling you first. A regional plan has no extra usage.

Extra usage. On a Student or Researcher plan you can buy extra usage in packs of $5. It is used automatically, only after your monthly allowance has run out, oldest pack first, and each pack lasts 12 months from the day you buy it. $5 of extra usage goes as far as $5 of your plan's monthly price. Packs are kept, but can't be used, while you are on the free plan, and are used again if you return to a paid plan before they expire. Closing your account ends any extra usage left. Payments for extra usage are not refundable, except where the law requires; if we do refund one, the unused part of that pack is removed. If a payment for extra usage is reversed by your bank, the rest of that pack is removed.

5. Intellectual property

Ours. Qenot, its software, design and brand belong to us. You may use them only to use the service as these terms allow; you may not copy, modify or redistribute them.

Yours. You keep all rights in everything you upload and everything made from it for you. You grant Qenot only the permission needed to run the service for you: to store your files, process them, send extracts to the AI providers listed in our privacy policy, and show the results back to you. We do not use your uploads to train AI models, and we do not share them with other users.

By uploading, you confirm you have the right to use what you upload for your own study. Do not upload content that is illegal, infringes someone else's copyright, or contains other people's personal data without their consent.

Copyright notices. If you believe material on Qenot infringes your copyright, email support@qenot.com with the subject “Copyright notice”, and include: the work you own, where the material appears (a link or description), your contact details, and a statement that you are the owner or authorised to act for them. We respond within 2 business days and remove material that infringes.

6. Suspension and termination

We may suspend or close an account that breaches these terms, abuses the service, or puts other users at risk. Where we reasonably can, we will tell you why first. If we close your account without cause, we will refund the unused part of your current period.

7. No warranties

Qenot is provided as-is. We work to keep it available, but we do not guarantee uninterrupted service, because it depends on third parties including AI providers and hosting infrastructure. We may change or remove features as the product develops.

8. Limitation of liability

To the extent the law allows, Qenot is not liable for indirect or consequential loss, for academic outcomes, or for decisions you make based on AI-generated output. Our total liability is limited to what you paid us in the twelve months before the claim. Nothing here limits liability that cannot legally be limited.

9. Disputes and governing law

If something goes wrong, email support@qenot.com first; most problems are solved that way, and we reply within 2 business days. These terms are governed by the laws of Sri Lanka, and any dispute we can't settle together goes to its courts. Consumer protections that apply where you live are unaffected.

10. Changes to these terms

We may update these terms. When we do, we change the date at the top of this page and, for a material change, tell you in the app or by email before it takes effect. Using Qenot after a change takes effect means you accept the new terms.

11. General

These terms, with our privacy policy and refund policy, are the whole agreement between you and us about Qenot. If a court finds part of them unenforceable, the rest still applies. You may not transfer your account or these terms to someone else.

Questions? Email support@qenot.com.